08:30 - 17:30
Excursion
Cairns
up to 24 hours prior to departure
** WHAT TO BRING - We suggest packing a small soft sided bag as if you were going to the beach for the day, including:
- Camera (underwater digital cameras also available for hire on the boat)
- Sunglasses – polarised lens is recommended
- Swimming costume
- Hat, towel, sunscreen (SPF 50 recommended)
- A dry change of clothes including a jumper in winter
- Cash or Card for any onboard purchases
** Weight Policy:
Individual passenger weights and accompanying carry-on luggage MUST be advised at time of booking. Weight variances greater than 10% may incur an additional fee. Maximum single seat payload of 130kg. For passenger comfort and aircraft weight and balance, passengers exceeding 130kg are required to purchase an additional seat at 50% of ticket price.
** Flight Cancellation
*By Nautilus Aviation
- Flights are subject to Management and/or pilot discretion, weather, air-traffic control and availability.
- The decision of the pilot in command is final with regards to cancelling a flight due to inclement weather and/or the refusal of the passenger/s if the passenger/s are deemed unfit for flight.
- Nautilus strives to ensure your flight takes off as planned. However, unexpected circumstances like bad weather, staffing issues, or unscheduled maintenance may arise. In these instances, we will: Do our best to rebook you on another flight: If possible, we’ll happily reschedule your trip for a different date that works for you. Flight rebooking is subject to availability. Offer a full refund: If rebooking isn’t an option, you’ll receive a full refund for your cancelled flight. Please note the refund will be no greater than the flight amount.
* Flight Cancellation and or Amendments By Direct customer or Travel Agent on behalf of the customer
Flight cancellations and or amendments require a minimum notification of 48 hours prior to departure.
Cancellation notice of 48hours is required for a full refund claim and 24-48 hours, for a 50% refund claim.
Any flight amendments made inside 48 hours with incur a 50% penalty. No amendments accepted inside 24 hours prior to departure.
No refund applies if booking is cancelled inside 24 hours.
In the event of passenger illness, with medical certificate, Nautilus Aviation will reschedule the flight.
When payment is made via credit card, the processing fee from the original transaction will not be returned in the case of a refund.
* Flight Cancellation By ‘Other’
Nautilus Aviation accepts no responsibility for any expenses incurred by a passenger as a result of any domestic/international flight delay, reschedules, alterations, poor weather or unscheduled maintenance.
Where possible, Nautilus Aviation will attempt to delay the departure of flights providing it does not affect other passengers, products and connecting flights.
Where a flight cannot be held resulting in a private charter being required, the flight is subject to availability and will incur an additional cost.
It is recommended that all passengers take out travel insurance to cover any unforeseen circumstances.
Child Policy: Children 3 years and above are legally required to be seated in their own seat and are therefore required to pay the full ticket price for the 10 minute scenic . Subject to conditions, children under 3 years may travel free of charge when seated on a parents/guardians lap. For bookings of more than one infant (under 3 years), conditions apply – please contact Reservations.
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